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Fulltime Office Associate

Are you someone who enjoys providing premier customer service to guests? Are you comfortable with "the details", and able to perform tasks quickly and accurately? Do you love the day-to-day excitement of a dynamic retail environment?

Levin Furniture is looking for Office Associates to assist our customers both on the phone, and in-person at the counter.

In addition to providing excellent customer service, our Office Associates ensure productive and accurate processing of sales orders, maintenance of records, and processes information such as cash balances, deliveries, account balances and more in compliance with our corporate guidelines.

Levin Office Associates need to make sure that their work is accurate, and need to identify and correct any discrepancies should they arise. The office team also supports the sales and store staff, as well as completes other tasks, as needed.

Purpose:

Performs clerical support in order to ensure productive and accurate processing of customer transactions, maintenance of accounts receivable records, and support for sales and store associates. Essential Duties & Responsibilities;1. Accurately enters information regarding sales transactions and order information into GERS system. 2. Verifies all information related to orders is accurate; identifies and corrects discrepancies. 3. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance with corporate guidelines. 4. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. 5. Completes and processes credit applications, payments and financing paperwork. 6. Verifies all paperwork for order processing is accurate. 7. Communicates with internal and external personnel in a professional and timely manner. 8. Maintains accurate files and processes in order to maximize productivity. 9. Performs clerical support for store staff as needed. 10. Other duties as assigned.



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