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Delivery Helper

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Delivery Helper is a key team member assisting the Delivery Driver to meet that goal. The Delivery Helper is responsible for executing a satisfying delivery experience in our customers' homes. They are the last touch point our customers have with the company, which directly impacts our business.
Some of the functions the Delivery Helper will perform:
Embodies our values: Adventure Guides, Serve Others and Own It
Assembles and places our furniture in our customers' homes with the utmost care
Contacts customers regarding their delivery
Partners with Delivery Driver in resolving issues with customers in their homes
Drives customer loyalty, as the last point of contact with our customers
Acts in a professional and courteous manner at all times, representing the company in a positive light
The ideal candidate will have, among other skills and abilities:
High school diploma or general education degree (GED); or equivalent combination of education and experience
Willing to submit to physical capability test
Ability to follow safety guidelines
Clean motor vehicle record
At least 21 years of age
Willing to work at least 45 hours a week
Proven record of delivering great customer service
Can perform continuous lifting and maneuvering of heavy furniture
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers and team members
Track record of serving others and putting team goals first
Owners mindset; takes ownership over everything within scope of responsibility
Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
Proactive approach; identifies and solves problems
Adaptability; flexible to shifting priorities and a changing environment
Desire to continuously improve
If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.


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